2020 has been heavily defined by the COVID-19 pandemic, which exerted a devastating impact on businesses, in particular, the SMEs. As small businesses are integral to the development of APEC region, contributing to 40 to 60 percent of gross domestic product (GDP) and over 97 percent of employments, it is imperative to help SMEs survive and get back on their feet. Regarding the development of digital economy and technology, going digital turns to be the best way out for SMEs. However, how to adapt business strategies and embrace digital transformation remains unclear to many of the small businesses.