* Atleast Project Title is Required.
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Project No. |
SME 09 2020A
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Project Title |
APEC Workshop on Inclusive Business: Charting the Path for Shared Properity through Inclusivity
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Project Status |
Project in Implementation
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Publication (if any) |
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Fund Account |
APEC Support Fund
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Sub-fund |
ASF: Micro, Small and Medium Enterprises (MSME)
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Project Year |
2020
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Project Session |
Session 2
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APEC Funding |
125,000
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Co-funding Amount |
0
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Total Project Value |
125,000
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Sponsoring Forum |
Small and Medium Enterprises Working Group (SMEWG)
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Topics |
Small and Medium Enterprises
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Committee |
SOM Steering Committee on Economic and Technical Cooperation (SCE)
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Other Fora Involved |
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Other Non-APEC Stakeholders Involved |
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Proposing Economy(ies) |
Malaysia
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Co-Sponsoring Economies |
China; Japan; Singapore; Chinese Taipei
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Expected Start Date |
01/01/2021
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Expected Completion Date |
30/04/2022
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Project Proponent Name 1 |
Rizal Nainy
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Job Title 1 |
Chief Executive Officer
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Organization 1 |
SME Corporation Malaysia
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Postal Address 1 |
Not Applicable
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Telephone 1 |
(60-3) 27756022
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Fax 1 |
Not Applicable
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Email 1 |
rizal@smecorp.gov.my
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Project Proponent Name 2 |
Not Applicable
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Job Title 2 |
Not Applicable
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Organization 2 |
Not Applicable
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Postal Address 2 |
Not Applicable
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Telephone 2 |
Not Applicable
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Fax 2 |
Not Applicable
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Email 2 |
Not Applicable
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Declaration |
Rizal Nainy
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Project Summary |
Inclusive Business (IB) complements corporate social responsibility (CSR), social enterprise (SE) and social innovation (SI) agendas. The challenge in any inclusivity agenda is to make it sustainable in an established ecosystem. In this scenario, the inclusivity components such as CSR, SE and SI must converge with commercial feasibility, workable structure and characteristics that enable sustainable ecosystem. IB is an innovative model that addresses such gaps and has now emerged as one of the new strategies to cater those at the bottom of the income/economic pyramid (BoP). IB strives to stimulate and create successful businesses across all groups of the society to achieve not only sustainable and inclusive growth but also in responding to today’s socio-economic challenges. Nevertheless, the trials amongst APEC economies remain in building the understanding of IB terminology, framework and clarifying on how IB differs from and links to other concepts - in terms of combining economic activities with achieving social impact. Some of other challenges identified are the lack of awareness of IB’s features and potential as well as the risk perception of investors as IB incorporates poor and low-income people in its business model. Thus, this proposal suggests to hold a 2-day workshop on IB in November 2021, to enhance the promotion and activities of IB in the Asia-Pacific region, particularly as a viable business strategy to navigate through economic setbacks during the COVID-19 pandemic.
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Relevance |
Relevance – Region: In line with the transformative promise of the 2030 Agenda for Sustainable Development and its Sustainable Development Goals (SDGs) i.e. leaving no one behind, IB serves as a good avenue to support and provide systemic and innovative solutions to the population; economically and socially. As the public and private sectors increasingly report their contributions to the SDGs, and IB being the main private sector contribution to the SDGs, it is vital for APEC economies to work together to promote and foster IB in the region. According to the study on “Inclusive Business in APEC” published in June 2018, the bottom of pyramid (BOP) market in emerging APEC economies is huge. In emerging Asia, the BOP comprises 53% of the population; in Latin America it is 57% of the population, and in developed APEC economies it is 19%. For APEC as a whole, the BOP forms 43% of the total population. This market is valued at $2.28 trillion annually, and represents 52% of the total market in APEC economies, and 46% of the global BOP market according to the Global Consumption Database of the World Bank. Acknowledging these statistics, it is rationally imperative and strategic for IB to be at the forefront to address the challenges faced by micro, small and medium-sized enterprises (MSMEs) in accessing markets and financing by integrating MSMEs in the IB value chain. Driving linkages between the MSMEs, which formed over 98% of enterprises in the region, and the large companies in a coordinated IB model will greatly enhance their effectiveness. In this challenging time of the COVID-19 pandemic, Government support could be linked to social impact for the bottom of pyramid (BOP) and would so help the people most in need. Since early 2020, the COVID-19 pandemic has affected all regions in the world and caused job losses and worsening living conditions. This year also marks the start of the Decade of Action to deliver the SDGs by 2030. It is a critical period to advance a shared vision and accelerate responses to the world’s gravest challenges – from eliminating poverty and hunger to reversing climate change. According to the Sustainable Development Goals Report 2020, even before the COVID-19 pandemic, the progress remained uneven and we were not on track to meet the Goals by 2030. Now, an unprecedented health, economic and social crisis caused by the pandemic is threating lives and livelihoods, making the achievement of Goals even more challenging. The pandemic has forced businesses to pivot and this window of opportunity should be taken by companies to demonstrate leadership in transforming business models, operations and even influence value chains by sourcing responsibly. As the pandemic forced us to rethink the way businesses are conducted, it also presents all economies with an opportunity to rebuild a better and more sustainable future. Against this backdrop, IB has the far-reaching potential to build bridges between businesses and the BOP for mutual benefit as well as be a driving force for transformation towards an inclusive and resilient APEC region. The previous APEC projects on IB serves as a solid foundation and continuation for this project proposal by Malaysia. As the Chair of APEC 2015, the Government of the Philippines organised two high-level seminars on IB whereby as a follow-up, a study on “Inclusive Business in APEC” economies was carried-out and presented at the 2017 APEC discussions held in Viet Nam. Subsequently, the 2018 Inclusive Business in APEC Study recommended that APEC as a regional body to include IB in its agendas, and institutionalise IB capacity building and sharing of experiences by formally adopting IB in the APEC work program. The Study also recommended APEC to highlight the contributions to inclusive growth and economic, financial, and social inclusion whilst encouraging various APEC fora including SMEWG to include IB in their respective work agendas. The current proposal acknowledges the work undertaken so far in this topic and intends to leverage upon the outcome to move this agenda forward by looking at the real cases implementation on SMEs, taking IB as a window of opportunity for businesses to pivot as well as opening financing opportunities by bringing in impact investors. To this end, this project plans to re-engage APEC economies in a strategic way to explore how IB can help to address the social and economic challenges posed by not only COVID-19 but also other crisis that may come. In addition, participants through this project can also learn and brainstorm about developing strategic plans to pivot their re-COVID-19 business to IB through technical assistance and capacity building support. In conjunction with the APEC 2020 theme ‘Optimizing Human Potential towards a Future of Shared Prosperity’, the project outcomes will not only contribute to Malaysia’s commitment to the APEC, but more importantly will bring positive inputs within IB context in relation to remedying economic and social challenges derived from the outbreak in the APEC region. Relevance – Eligibility and Fund Priorities: This project is to conform to the eligibilities and fund priorities of the ASF MSME Fund. The project will certainly support the capacity building needs required by MSMEs by linking IB promotion activities to MSME development. Promoting IB development benefits MSMEs directly and indirectly, and there is great opportunity for synergy between SME support and IB promotion. Besides, the fund would also support to: i) Enable IB including sustainable SE, SI models and any inclusive agenda of MSME at the bottom of pyramid (BOP); and ii) Drum up IB activities and best practices to further support enabling environments for IB in the APEC region. Relevance – Capacity Building: Since 2012, companies in Asia and Latin America engage in IB investments to address income and social solutions for the relevant problems of the poor and low-income people in the region, while at the same time creating new avenues for commercial returns. In the APEC region, IB landscape studies have been done with support from different development partners for economies like Chile, China, Indonesia, Mexico, Philippines as well as Malaysia. Likewise, since 2016, governments in Asia started promoting IB under their SME and poverty reduction strategies and came up with special incentives programmes and IB promotion strategies. The organisation of this project will encourage the sharing of knowledge and best practices on IB among APEC member economies in the near term and inspire them to work closely to flourish IB in the region for the long term. In this regard, it aligns well with the APEC’s goals for capacity building, which are i) to attain sustainable growth and equitable development in the Asia-Pacific region; ii) to reduce economic disparities among APEC economies; iii) to improve the economic and social well-being of the people; and iv) to deepen the spirit of community in the Asia Pacific. This project will directly benefit potential IB companies, including MSMEs in developing APEC economies by supporting them to make the transition to IB, while helping to improve investment readiness, commercial viability and enhance social impact. The project is also designed to further develop capacities of policy makers and benefit every developing member economy in this field. Furthermore, the project is expected to promote IB as a sustainable business framework which can create business opportunities essential to the rebound of APEC economies in the post COVID-19 era. This is particularly important in times of COVID-19 whereby it pushed so many people into poverty, and when businesses and governments are looking for more sustainable and climate neutral production and consumption patterns.
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Objectives |
Promote IB as a sustainable business framework which, can reset the economic fundamentals and rebuild a better sustainable future post-COVID-19.
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Alignment |
Alignment - APEC: The project is largely aligned with the APEC Iloilo Initiative: Growing Global MSMEs for Inclusive Development. Recapped from the 2017 APEC Leaders’ Declaration, gathered in Da Nang, Viet Nam under the theme Creating New Dynamism, Fostering a Shared Future, the Leaders support Statement 11 and 12, “Recognizing new opportunities and emerging challenges presented by globalization and digital transformation, we resolve to advance economic, financial and social inclusion, with a vision to build an inclusive, accessible, sustainable, healthy and resilient APEC community by 2030, consistent with the 2030 Agenda for Sustainable Development.” In 2018 APEC Leaders’ Declaration, gathered in Papua New Guinea under the theme Harnessing Inclusive Opportunities, Embracing the Digital Future, on Statement 18, “We reaffirm our commitment to promote sustainable and inclusive growth that benefits our people, raises living standards, lifts people out of poverty, and harnesses and develops our resources sustainably in collaboration with the private sector.” Alignment – Forum: This project is aligned with the mission statement of the SMEWG Strategic Plan 2013-2016 - “The SMEWG shall promote competitive, balanced, inclusive, sustainable, innovative, and secure growth of SMEs and MEs in the APEC region. The SMEWG will facilitate SMEs and MEs, individually and collectively, to attain their fullest growth potential and contribute to the achievement of APEC’s wider economic prosperity and integration goals.” It is also aligned with the Terms of Reference (ToR) of the SME Working Group Strategic Plan 2017-2020 – “The Group ensures that its work is practical and focused on improving the climate for social entrepreneurs within and among member economies (for example by working closely with business/private sector bodies and civil society)”.
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TILF/ASF Justification |
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Beneficiaries and Outputs |
Outputs:
1) Workshop: The 2-day workshop will be held in Kuala Lumpur, Malaysia in November 2021 and will bring together about 200 participants from Malaysia and other APEC economies. The workshop will invite relevant policymakers and government officials responsible for the design and implementation of IB, CEOs from companies with IB models, business associations and other key stakeholders from the IB ecosystem. The project team will work closely with various organisations and stakeholders to identify and select IB companies for the workshop. In order to offer expert input and provide the space for breakout and coaching sessions, the agenda will be interspersed with keynote addresses, high-level policy dialogue and deep dive panel sessions. The workshop will outline IB promotion strategies and programmes in the region, discuss requirement for more IB financing, outline how IB create social impact in general and particularly for women and discuss recommendations for a more institutionalised approach in APEC to promote IB. In addition, the workshop will give companies with potential IB models, initiatives and activities the opportunity to discuss their business line and get feedback on how to transition to qualify as real IB. The detailed proposed itinerary of the workshop is as follows: Day 1 · Keynote Address: The keynote address is aimed to deliver specific hurdles in the business environment that hinder IB models. As the world is facing prolong COVID-19 pandemic, a sustainable and conducive business environment for IB can be created and it should be one of the main priorities in the APEC region to move from surviving to thriving. Acknowledging that inclusivity has always been a key principal in APEC’s socio-economic development agenda, economies need to change the way businesses are done as while profitability is central to business feasibility, sustainability ensures longevity · High-level Policy Dialogue: High-level government officials and IB leaders across the APEC region will share their experiences and best practices in promoting IB policies, programmes and development assistance that may be adopted by APEC economies This policy dialogue will also focus on discussing and developing solutions to the growth challenges that are faced by IB companies including ways to respond and recover from the COVID-19 crisis · Special Presentation on IB Financing · Impact investing expert will be presenting the need for reducing investment risks of impact investor for IB companiesShowcasing Successful IB Companies - Successful leaders of IB companies will be sharing their company’s journey in transforming to IB, showcase practical examples on sustainability, and share a vision for the future of IB. · Deep-dive Panel Session on Empowering Women through IB - Highlight how IB can play a significant role in making women’s economic empowerment a reality. The session also aims to recognise and share IB efforts, learnings and success stories of women’s empowerment and build on evidence that makes “business sense” for companies to address gender inequality while pursuing inclusive growth strategies Day 2 · Breakout Session - A breakout session will be conducted in providing platform for participants to explore and give ideas on IB policy needs in APEC economy groups: Group 1: IB policy needs in emerging economies in Latin America Group 2: IB policy needs in emerging economies in Asia Group 3: Promoting IB focused foreign direct investments in APEC · Coaching Session for Potential IB Companies (by invitation only): A session between companies with potential IB models and IB experts on how to transition their investment into real IB. Participants are required to fill up post-workshop survey to get feedback of the programme as well as recommendations. 2) Project Report: To encapsulate important discussions and summaries from project activities and the report will be published as an APEC Publication. Brief details of the 10-pages report will include cover page, table of contents, introduction, topic-based summaries of presentations, conclusions and recommendations. Outcomes: Upon successful implementation, anticipated outcomes include: i. Participants can identify their roles in supporting the IB ecosystem and help to drum up IB initiatives not only in their respective home economies but also regionally and globally; ii. Participants shall recognise IB as a prospect to promote inclusive and sustainable development as well as identification of optimal IB models and strategies as quick-wins to mitigate the impact of COVID-19; and iii. Potential IB companies that participate in the IB coaching session gain understanding and knowledge about the advantage of transitioning their existing business models to IB model. Beneficiaries: About 200 participants within the APEC economies will participate in this workshop. The primary beneficiaries of this workshop are CEOs of IB companies and potential IB companies – encompass of social enterprises, commercially-oriented CSR investment companies and companies engage in philanthropic projects– which fulfill those IB criteria i) social impact reach; ii) depth of social impact; iii) contribution to systemic change; and iv) demonstration of innovation for the BOP. Meanwhile, the secondary beneficiaries of this workshop may include the government officials, key representatives from the business associations, investors, SMEs which, will then may source their supply from the potential suppliers from people at the bottom of the economic pyramid, hencefore engaging them into the supply chain and eventually help them to generate income and improve their livelihood. . Speakers will come from governments and businesses that are already engaged in IB. Also, gender balance will be a key component in the selection process. The knowledge and experiences gained as well as networking made during the 2-day workshop will enable participants to address the issues and challenges and fined tune the development of IB in their respective economies.
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Dissemination |
A project report comprising the outcomes and policy recommendations will be the concluding output of this workshop. It will be disseminated to all APEC economies and it will be published in digital version as an APEC publication. In addition to being distributed within APEC economies, the project report is planned to be shared with the vast network of non-APEC economies. Moreover, in order to reach wider set of audiences, the project report will also be made available on Malaysia’s IB champions website (e.g. government and key business associations website) and it will direct a link to the publication for download from the APEC project database. There is no intention to sell any of the outputs of this project.
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Gender |
The project will comply with the principle of APEC Gender Inclusion Guidelines (GIG) and answers to the call of women economic empowerment. Acknowledging that gender empowerment is an important element of the project design and to ensure the balanced gender participation in project activities, the workshop will include about 40-50% of women participation as active participants, and include about 30-40% as workshop resource persons. As this workshop also intends to highlight the role of IB in empowering women to achieve their full potential economically and socially, the project team will ensure women representatives’ participation and expertise in this workshop. The project team will collaborate with Policy Partnership on Women and the Economy (PPWE) to disseminate the workshop’s information and get female nominations. Aside from that, the promotion and invitation to the workshop could also be through a network of women entrepreneurs associations, IB practitioners or organisations which encourage women engagements in the IB ecosystem. Aligned with the theme of this event, the project team also believes that the proposed event could be a good avenue for women participants to realise the potential of IB activities in promoting women wellbeing and contribute to long-term business resilience, and hence accentuate the role of women in achieving shared prosperity. This relates to two of the five pillars of the Gender Criteria, which are capacity building and leadership. Project owner is committed to collect gender-disaggregated data from all speakers and participants (not only the APEC funded) through post-evaluation form. This data will be included as part of the submission of the Completion Report to the Secretariat when the project completes and will serve to guide future project owners on their own gender parity targets. Project owner to note that all gender data will be used to assess compliance with the project’s gender targets and will be provided to APEC members.
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Work Plan |
Timeline | Tasks | Deliverables | Jan – Apr 2021 | Establish the formation of the programme and initial stakeholders’ meeting Identify venue and administrative arrangements (logistics and documentation) Prepare detailed agenda and identification of resource persons Build connection for cross-fora collaboration and Public-Private Partnership support Select and contracting vendors | Workshop-related logistics arrangement Agenda and Workshop Committee / resource person Contracting vendors | Mar – Jul 2021 | Identify speakers and attendees Invitation-related work Refine workshop agenda Arrange accommodations and flight for international speakers / participants | Speakers and participants list Invitation and general information | Jun 2021 | Four month notice in case shift of event | | Jul – Aug 2021 | Conduct ex-ante survey | Ex-ante survey analysis | Aug – Sep 2021 | Send General Information (GI) Circular with confirmed agenda | - Circulation of GI and agenda upon approval from APEC Secretariat | Oct 2021 | Submit APEC Project Monitoring Report to APEC Secretariat to keep track the progress of the project | APEC Project Monitoring Report | Nov 2021 | Organise a 2-day APEC Workshop on Inclusive Business: Charting the Path for Shared Prosperity through Inclusivity in Kuala Lumpur Distribute on-site survey | Workshop is carried out On-site survey Produce on-site survey analysis | Dec 2021 – Mar 2022 | Payment to vendors | | Feb 2022 | Submit Project Report to the Secretariat for review and thereafter to forum for endorsement | Project Report (to include on-site survey findings) | Mar – May 2022 | Conduct a post-workshop survey for outcome evaluation Analyse post-event survey Review and assess the outputs and outcomes achieved | Produce post-workshop survey findings | June 2022 | Submit APEC Project Completion Report and supporting documents to the APEC Secretariat | APEC Project Completion Report (to include post-workshop survey findings) | June 2023 | Participate in the Long-Term Evaluation of APEC Projects conducted by the APEC Secretariat |
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Risks |
Risk | Management Strategy | Heightened health and economic challenges amidst COVID-19 including the inability to host physical event with continued travel restrictions | Project team has begun to assess standard operating procedures of hosting a physical event and virtual options in the case of continued travel restrictions | Economies not applying knowledge learned or adopting recommendations from the project | At the SME Working Group meeting, PO can raise the project topic to get feedback from economies on the implementation of the project outcomes and discuss solution in addressing the issues of not applying the recommendations from the project. | Finding appropriate and well verse speakers, experts and trainers for topics in hand | Early consultations with internal team and APEC economies in identifying suitable speakers is necessary to avoid unavailability and competing schedule | Low attendance rate of the funded participants | The project team plans to start the invitation process as early as possible. The team will also seek opportunities to notify the events through active communication with the network of private sector for searching and identifying targeted participants | Low women participation ratio | Apart from paying attention to the gender ratio of expert/speaker invitations, the project team will also seek opportunities to promote the project events through networks of women entrepreneurs or organisations which promote women engagements |
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Monitoring and Evaluation |
| Evaluation Focus | Indicators | Target Goals | Evaluation Method | Reporting | Outputs | 1. Pre-workshop | 1. No. of pre-registered participants provide feedback via ex-ante survey | All pre-registered participants to provide feedback via ex-ante survey | Online ex-ante survey | Monitoring Report | 2. Workshop | 1. APEC Workshop on Inclusive Business: Charting the Path for Shared Prosperity through Inclusivity | 2-day physical APEC Workshop | On-site survey | Project Report | 2. No. of targeted participant | About 80% of the targeted participants attended, of which around 50% are local participants | On-site survey | Project Report | 3. % of participating men/women | About 40%-50% of women as participants | On-site survey | Project Report | 4. % of women resource persons | 30-40%of women as resource persons | On-site survey | Project Report | 5. International organisations engaged | At least 2 international organisations engaged | On-site survey | Project Report | 6. % of participants give positive feedback of the workshop | At least 60% of participants give positive feedback of the workshop via on-site survey | On-site survey | Project Report | 3. Project Report | 1. Submission of Project Report | 2. Project Report to be produced three months after completion of project event | Submission to APEC Secretariat | Project Report | 3. Publication of Project Report | Project Report is digitally published as APEC Publication | Draft project report approved by CPAU | Project Report | Outcomes | 1. Participants can identify their roles in supporting the IB ecosystem and help to drum up IB initiatives not only in their respective home economies but also regionally and globally | 1. % of participants gained insights from the workshop | About 40% of participants gained insights from the workshop | Post-workshop survey | Project Completion Report | 2. Participants shall recognise IB as a prospect to promote inclusive and sustainable development as well identification of optimal IB models and strategies as quick-wins to mitigate the impact of COVID-19 | 1. % of participants stated that IB has prospect to promote inclusive and sustainable development | About 40% of participants stated that IB has prospect to promote inclusive and sustainable development | Post-workshop survey | Project Completion Report | 2. Optimal IB models and strategies | Identification of optimal IB models and strategies in participants’ respective member economies | Post-workshop survey | Project Completion Report | 3. Potential IB companies that participate in the IB coaching session gain understanding and knowledge about the advantage of transitioning their existing business models to IB model | 1. % of targeted participants gain understanding on transitioning their existing business models to IB model | About 60% of targeted participants gain understanding on transitioning their existing business models to IB model | Post-workshop survey | Project Completion Report |
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Linkages |
The project team wishes to engage with various international organisations , such as United Nations Economic and Social Commission for Asia and the Pacific (UNESCAP), Inclusive Business Action Network (iBAN), Asian Development Bank (ADB), APEC Business Advisory Council (ABAC), and United Nations Global Compact Network Malaysia. Other APEC fora that may be included is the PPWE, that may have direct impact to IB. All these partnerships will include collaboration such as information sharing, identifying and proposing relevant speakers, contribution to joint documents and deliverables, supporting IB coaching session as well as showcasing IB best practices. Recognising the organisations’ expertise and vast experiences in supporting IB development at international stage, the project team will engage with the organisations by sharing the agenda and preparations ahead of the workshop. IB has been discussed in many APEC member economies, mainly by economies in Asia and Latin America. A snapshot provided in the Report on Inclusive Business in the Asia–Pacific Economic Cooperation by ADB stated that the base of the pyramid (BOP) forms 43% of the total population of all APEC economies, with an estimated market value of USD 2.28 trillion per year. Emerging economies in Asia and Latin America have the biggest BOP markets—China has the biggest (valued at USD 1.3 trillion per year), followed by Indonesia, Thailand, Mexico, the Philippines, Colombia, and Papua New Guinea. The Report also indicated a positive trend of increasing IB models in all APEC regions, designating APEC a strong role to further promote the model.
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Sustainability |
A project report comprising key takeaways from each activity and recommendations from the participants will be disseminated. Stakeholders and beneficiaries will also obtain access to the materials shared and completed at the workshop. They will receive electronic copies of all relevant documents including participants list and contact information, presentation materials, agenda and other background information and reading materials. The materials will also be available on the APEC website.
SMEWG will collaborate with other relevant stakeholders to undertake follow-up workshops, seminars and/or dialogues with relevant stakeholders to promote the adoption and implementation of measures of other IB-related support or subsequent capacity building programmes that have been identified.
The workshop secretariat will be conducting an on-site survey to gauge the effectiveness of the workshop as well as recommendations and comments from the participants. A post-event evaluation through questionnaire will be conducted thereafter to seek feedback and update of the participants’ IB activities and network engagement.
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Project Overseers |
The project will be managed by SME Corporation Malaysia, an agency under the Ministry of Entrepreneur Development and Cooperatives Malaysia. The project overseer is Mr. Rizal Nainy, Chief Executive Officer (CEO) of SME Corporation Malaysia (Tel: +603 2775 6022, e-mail: rizal@smecorp.gov.my). The main contact point responsible for this project are Ms. Hilyati Muhammad Nasir (Tel: +603 2775 6166, email: hilyati@smecorp.gov.my), Director and Mr. Amrul Nazri Abdullah (Tel: +603 2775 6353, email: amrulabdullah@smecorp.gov.my), Director. Other contact points are Mr. Mohd. Shahriza Sulaiman (Tel: +603 2775 6202, e-mail: mshahriza@smecorp.gov.my), Ms. Julyskristin Poly (Tel: +603 2775 6261, e-mail: julyskristin@smecorp.gov.my) and Ms. Nor Hidayah Mohamed Shaffril (Tel: +603 2775 6061, email: hidayah@smecorp.gov.my).
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Cost Efficiency |
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Drawdown Timetable |
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Direct Labour |
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Waivers |
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Are there any supporting document attached? |
No
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Attachments
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